Structuring Software Measurement: Metrication in the Context of Feedback Loops

J.J.M. Trienekens; R.J. Kusters

doi:10.5220/0004811401290136

Structuring Software Measurement: Metrication in the Context of Feedback Loops

J.J.M. Trienekens, R.J. Kusters

Research output: Chapter in Book/Report/Conference proceeding › Conference Article in proceeding › Academic › peer-review

Abstract

This paper presents results of a case study in a software engineering department of a large industrial company. This software engineering department struggles with the monitoring and control of the performance of software projects. The current measurement processes doesn’t provide adequate and sufficient information to both project and organisational management. Based on an analysis of the current measurement processes four guidelines for measurement process improvement have been proposed. Following these guidelines a three-level feedback loop has been developed and been implemented. This multi-level feedback loop distinguishes measurement, analysis and improvement on respectively the project, the multi-project and the organisational level. In the context of this feedback loop new ‘process oriented’ metrics have been identified in collaboration with project and organisational management. Preliminary results show that these ‘process oriented’ metrics, i.e. regarding different types of effort deviations, provide useful insights in the performance of software projects for managers on the different levels of the implemented feedback loops.

Original language	English
Title of host publication	Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014)
Subtitle of host publication	April 27-30, 2014, in Lisbon, Portugal
Editors	Slimane Hammoudi, Leszek Maciaszek, José Cordeiro
Publisher	SCITEPRESS-Science and Technology Publications, Lda.
Pages	129-136
Number of pages	8
Volume	1
ISBN (Print)	9789897580284
DOIs	https://doi.org/10.5220/0004811401290136
Publication status	Published - 2014
Event	16th International Conference on Enterprise Information Systems - Lisbon, Portugal Duration: 27 Apr 2014 → 30 Apr 2014 Conference number: 16 http://www.iceis.org/?y=2014

Conference

Conference	16th International Conference on Enterprise Information Systems
Abbreviated title	ICEIS 2014
Country/Territory	Portugal
City	Lisbon
Period	27/04/14 → 30/04/14
Internet address	http://www.iceis.org/?y=2014

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10.5220/0004811401290136Licence: CC BY-NC-ND

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Trienekens, J. J. M., & Kusters, R. J. (2014). Structuring Software Measurement: Metrication in the Context of Feedback Loops. In S. Hammoudi, L. Maciaszek, & J. Cordeiro (Eds.), Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014): April 27-30, 2014, in Lisbon, Portugal (Vol. 1, pp. 129-136). SCITEPRESS-Science and Technology Publications, Lda.. https://doi.org/10.5220/0004811401290136

Trienekens, J.J.M. ; Kusters, R.J. / Structuring Software Measurement : Metrication in the Context of Feedback Loops. Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014): April 27-30, 2014, in Lisbon, Portugal . editor / Slimane Hammoudi ; Leszek Maciaszek ; José Cordeiro. Vol. 1 SCITEPRESS-Science and Technology Publications, Lda., 2014. pp. 129-136

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title = "Structuring Software Measurement: Metrication in the Context of Feedback Loops",

abstract = "This paper presents results of a case study in a software engineering department of a large industrial company. This software engineering department struggles with the monitoring and control of the performance of software projects. The current measurement processes doesn{\textquoteright}t provide adequate and sufficient information to both project and organisational management. Based on an analysis of the current measurement processes four guidelines for measurement process improvement have been proposed. Following these guidelines a three-level feedback loop has been developed and been implemented. This multi-level feedback loop distinguishes measurement, analysis and improvement on respectively the project, the multi-project and the organisational level. In the context of this feedback loop new {\textquoteleft}process oriented{\textquoteright} metrics have been identified in collaboration with project and organisational management. Preliminary results show that these {\textquoteleft}process oriented{\textquoteright} metrics, i.e. regarding different types of effort deviations, provide useful insights in the performance of software projects for managers on the different levels of the implemented feedback loops.",

author = "J.J.M. Trienekens and R.J. Kusters",

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booktitle = "Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014)",

publisher = "SCITEPRESS-Science and Technology Publications, Lda.",

address = "Portugal",

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Trienekens, JJM & Kusters, RJ 2014, Structuring Software Measurement: Metrication in the Context of Feedback Loops. in S Hammoudi, L Maciaszek & J Cordeiro (eds), Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014): April 27-30, 2014, in Lisbon, Portugal . vol. 1, SCITEPRESS-Science and Technology Publications, Lda., pp. 129-136, 16th International Conference on Enterprise Information Systems, Lisbon, Portugal, 27/04/14. https://doi.org/10.5220/0004811401290136

Structuring Software Measurement: Metrication in the Context of Feedback Loops. / Trienekens, J.J.M.; Kusters, R.J.
Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014): April 27-30, 2014, in Lisbon, Portugal . ed. / Slimane Hammoudi; Leszek Maciaszek; José Cordeiro. Vol. 1 SCITEPRESS-Science and Technology Publications, Lda., 2014. p. 129-136.

Research output: Chapter in Book/Report/Conference proceeding › Conference Article in proceeding › Academic › peer-review

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AB - This paper presents results of a case study in a software engineering department of a large industrial company. This software engineering department struggles with the monitoring and control of the performance of software projects. The current measurement processes doesn’t provide adequate and sufficient information to both project and organisational management. Based on an analysis of the current measurement processes four guidelines for measurement process improvement have been proposed. Following these guidelines a three-level feedback loop has been developed and been implemented. This multi-level feedback loop distinguishes measurement, analysis and improvement on respectively the project, the multi-project and the organisational level. In the context of this feedback loop new ‘process oriented’ metrics have been identified in collaboration with project and organisational management. Preliminary results show that these ‘process oriented’ metrics, i.e. regarding different types of effort deviations, provide useful insights in the performance of software projects for managers on the different levels of the implemented feedback loops.

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DO - 10.5220/0004811401290136

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BT - Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014)

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Trienekens JJM, Kusters RJ. Structuring Software Measurement: Metrication in the Context of Feedback Loops. In Hammoudi S, Maciaszek L, Cordeiro J, editors, Proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014): April 27-30, 2014, in Lisbon, Portugal . Vol. 1. SCITEPRESS-Science and Technology Publications, Lda. 2014. p. 129-136 doi: 10.5220/0004811401290136

Structuring Software Measurement: Metrication in the Context of Feedback Loops

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