Success Factors of Collaboration in the Context of DevOps

Michiel Van Belzen, Dave de Kruijff, J.J.M. Trienekens

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review


Context: Collaboration is an important aspect of DevOps. However, researchers continue to report problems with collaboration between development and operations. Objective: We aim to contribute to a better understanding of collaboration in the context of DevOps, especially to aid in adopting DevOps. Method: We conducted a literature review on collaboration and corresponding success factors. For practice we classified the factors into factors influencing the likelihood of collaboration and factors influencing the performance of collaboration, to aid in the adoption of DevOps. We will validate the factors of collaboration in a DevOps context using an inductive approach, i.e. semi-structured interviews and document studies. Results: We developed an initial framework of success factors and classified the found success factors. Subsequently we conducted two interviews. We learned that most factors are considered as important, however few factors could be confirmed and no more factors are added. We will interview the other respondents to prove the applicability of the framework. Which may identify promising avenues for further development of the framework. Conclusions: This is study is not finalized yet, therefore we cannot fully answer the main research question.
Original languageEnglish
Title of host publicationProceedings of the 12th IADIS International Conference Information Systems 2019
Subtitle of host publicationUtrecht, The Netherlands, 11 - 13 APRIL, 2019
EditorsMiguel Baptista Nunes, Pedro Isaías, Philip Powell, Pascal Ravesteijn , Guido Ongen
PublisherIADIS Press
Number of pages9
ISBN (Electronic)9789898533876
ISBN (Print)9789898533876
Publication statusPublished - 13 Apr 2019
Event12th IADIS International Conference on Information Systems 2019 - HU University of Applied Sciences - Heidelberglaan 15, Utrecht, Netherlands
Duration: 11 Apr 201913 Apr 2019


Conference12th IADIS International Conference on Information Systems 2019
Abbreviated titleIADIS IS 2019
Internet address


  • Adoption
  • Collaboration
  • DevOps
  • Performance
  • Success Factors


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