The Impact of Improvisational and Dynamic Capabilities on Business Model Innovation During COVID-19: A Composite-Based Approach

Rogier van de Wetering*, Joshua Doe, Ronald van den Heuvel, Hussam Al Halbusi

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review


Dynamic capabilities embody various capabilities that drive the organization’s adaptiveness and are studied from management and information systems perspectives. However, the impact of specific dynamic and organizational capabilities, i.e., management system adaptability and improvisational capabilities, on business model innovation under tumultuous times still has to be unfolded. Therefore, this study investigates the role of these capabilities during the COVID-19 crisis. This study presents the results of analyses on obtained survey data (N = 105) from Ghana and shows that these two strategic capabilities significantly influence business model innovation. Also, this study shows that business model innovation positively influences organizational performance under COVID-19. These results extend the current knowledge base of dynamic and organizational capabilities while offering implications for practice. We also offer various practical recommendations that help overcome business model innovation challenges during tumultuous times.
Original languageEnglish
Title of host publicationThe Role of Digital Technologies in Shaping the Post-Pandemic World
Subtitle of host publication21st IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2022, Newcastle upon Tyne, UK, September 13–14, 2022, Proceedings
Number of pages12
ISBN (Print)978-3-031-15341-9, 978-3-031-15343-3
Publication statusPublished - Sept 2022
EventI3E 2022: Conference on e-Business, e-Services and e-Society - Newcastle upon Tyne, United Kingdom
Duration: 13 Sept 202214 Sept 2022

Publication series

SeriesLecture Notes in Computer Science


ConferenceI3E 2022
Abbreviated titleI3E 2022
Country/TerritoryUnited Kingdom
CityNewcastle upon Tyne


  • Business model innovation
  • Composite-based SEM
  • Dynamic capability
  • Improvisational capabilities
  • Management system adaptability
  • Organizational performance under COVID-19


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