The impact of IT human capability and IT flexibility on IT-enabled dynamic capabilities

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review


By conducting moderation mediation analyses, we investigate
how IT human capability (ITHC) and IT flexibility—independently and
jointly—influence the formation of IT-enabled dynamic capabilities
(ITDC). In this paper, we also analyze the influence of different
environmental conditions on the relationship between ITHC and ITDC.
We do so by empirically testing the constructed model on a dataset of 97
international firms, using the PROCESS technique. We draw upon the
dynamic capabilities view and modular system theory, which emphasize
the need for a firm to develop ITDC to respond to changes. Currently,
there is a gap in the literature concerning the role of ITHC on the
formation of ITDC. Our results show that there is a positive effect of
ITHC and IT flexibility on the formation of ITDC. Hence, organizations
should invest in their ITHC and IT flexibility to address the rapidly
changing business environment.
Original languageEnglish
Title of host publication32NDBled eConference Humanizing Technology for a Sustainable Society
Subtitle of host publicationJune 16 –19, 2019, Bled, Slovenia, Conference Proceedings
EditorsAndreja Pucihar, Mirjana Kljalic Borstnar, Roger Bons, Jurgen Seitz, Helen Cripps, Doroteja Vidmar
Place of PublicationMaribor
PublisherUniversity of Maribor Press
Number of pages18
ISBN (Electronic)9789612862800
Publication statusPublished - Jun 2019
Event32nd Bled eConference: Humanizing Technology for a Sustainable Society - Bled, Slovenia
Duration: 16 Jun 201919 Jun 2019
Conference number: 32


Conference32nd Bled eConference
Internet address


  • Dynamic capability view (DCV)
  • Modular systems theory
  • IT-enabled dynamic capabilities (ITDC)
  • IT human capability (ITHC)
  • IT flexibility
  • IT governance
  • Environmental dimensions


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