The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government

Marije H. Bakker; Marco van Bommel; Jose H. Kerstholt; Ellen Glebes

doi:10.1016/j.pubrev.2018.02.004

The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government

Marije H. Bakker^*, Marco van Bommel, Jose H. Kerstholt, Ellen Glebes

^*Corresponding author for this work

Research output: Contribution to journal › Article › Academic › peer-review

12 Citations (Web of Science)

Original language	English
Pages (from-to)	277-286
Number of pages	10
Journal	Public Relations Review
Volume	44
Issue number	2
DOIs	https://doi.org/10.1016/j.pubrev.2018.02.004
Publication status	Published - Jun 2018

Keywords

Crisis communication
Empathic information
Accountability
Collective efficacy
Self-reliant behavior
RISK COMMUNICATION
UNIVERSAL DIMENSIONS
HAZARD MITIGATION
PUBLIC-RELATIONS
INFORMATION
TRUST
MANAGEMENT
COMPETENCE
WARMTH
MODEL
PERCEPTION
IMPACT

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10.1016/j.pubrev.2018.02.004

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@article{21f1ce62952b415f97092fa5a1503dba,

title = "The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government",

keywords = "Crisis communication, Empathic information, Accountability, Collective efficacy, Self-reliant behavior, RISK COMMUNICATION, UNIVERSAL DIMENSIONS, HAZARD MITIGATION, PUBLIC-RELATIONS, INFORMATION, TRUST, MANAGEMENT, COMPETENCE, WARMTH, MODEL, PERCEPTION, IMPACT",

author = "Bakker, {Marije H.} and {van Bommel}, Marco and Kerstholt, {Jose H.} and Ellen Glebes",

year = "2018",

month = jun,

doi = "10.1016/j.pubrev.2018.02.004",

language = "English",

volume = "44",

pages = "277--286",

journal = "Public Relations Review",

issn = "0363-8111",

publisher = "Elsevier Science Inc.",

number = "2",

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T1 - The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government

AU - Bakker, Marije H.

AU - van Bommel, Marco

AU - Kerstholt, Jose H.

AU - Glebes, Ellen

PY - 2018/6

Y1 - 2018/6

KW - Crisis communication

KW - Empathic information

KW - Accountability

KW - Collective efficacy

KW - Self-reliant behavior

KW - RISK COMMUNICATION

KW - UNIVERSAL DIMENSIONS

KW - HAZARD MITIGATION

KW - PUBLIC-RELATIONS

KW - INFORMATION

KW - TRUST

KW - MANAGEMENT

KW - COMPETENCE

KW - WARMTH

KW - MODEL

KW - PERCEPTION

KW - IMPACT

U2 - 10.1016/j.pubrev.2018.02.004

DO - 10.1016/j.pubrev.2018.02.004

M3 - Article

SN - 0363-8111

VL - 44

SP - 277

EP - 286

JO - Public Relations Review

JF - Public Relations Review

IS - 2

ER -

The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government

Keywords

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