The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government

Marije H. Bakker*, Marco van Bommel, Jose H. Kerstholt, Ellen Glebes

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)277-286
Number of pages10
JournalPublic Relations Review
Volume44
Issue number2
DOIs
Publication statusPublished - Jun 2018

Keywords

  • Crisis communication
  • Empathic information
  • Accountability
  • Collective efficacy
  • Self-reliant behavior
  • RISK COMMUNICATION
  • UNIVERSAL DIMENSIONS
  • HAZARD MITIGATION
  • PUBLIC-RELATIONS
  • INFORMATION
  • TRUST
  • MANAGEMENT
  • COMPETENCE
  • WARMTH
  • MODEL

Cite this

@article{21f1ce62952b415f97092fa5a1503dba,
title = "The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government",
keywords = "Crisis communication, Empathic information, Accountability, Collective efficacy, Self-reliant behavior, RISK COMMUNICATION, UNIVERSAL DIMENSIONS, HAZARD MITIGATION, PUBLIC-RELATIONS, INFORMATION, TRUST, MANAGEMENT, COMPETENCE, WARMTH, MODEL",
author = "Bakker, {Marije H.} and {van Bommel}, Marco and Kerstholt, {Jose H.} and Ellen Glebes",
year = "2018",
month = "6",
doi = "10.1016/j.pubrev.2018.02.004",
language = "English",
volume = "44",
pages = "277--286",
journal = "Public Relations Review",
issn = "0363-8111",
publisher = "Elsevier Science Inc.",
number = "2",

}

The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government. / Bakker, Marije H.; van Bommel, Marco; Kerstholt, Jose H.; Glebes, Ellen.

In: Public Relations Review, Vol. 44, No. 2, 06.2018, p. 277-286.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government

AU - Bakker, Marije H.

AU - van Bommel, Marco

AU - Kerstholt, Jose H.

AU - Glebes, Ellen

PY - 2018/6

Y1 - 2018/6

KW - Crisis communication

KW - Empathic information

KW - Accountability

KW - Collective efficacy

KW - Self-reliant behavior

KW - RISK COMMUNICATION

KW - UNIVERSAL DIMENSIONS

KW - HAZARD MITIGATION

KW - PUBLIC-RELATIONS

KW - INFORMATION

KW - TRUST

KW - MANAGEMENT

KW - COMPETENCE

KW - WARMTH

KW - MODEL

U2 - 10.1016/j.pubrev.2018.02.004

DO - 10.1016/j.pubrev.2018.02.004

M3 - Article

VL - 44

SP - 277

EP - 286

JO - Public Relations Review

JF - Public Relations Review

SN - 0363-8111

IS - 2

ER -