The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government

Marije H. Bakker*, Marco van Bommel, Jose H. Kerstholt, Ellen Glebes

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)277-286
Number of pages10
JournalPublic Relations Review
Volume44
Issue number2
DOIs
Publication statusPublished - Jun 2018

Keywords

  • Crisis communication
  • Empathic information
  • Accountability
  • Collective efficacy
  • Self-reliant behavior
  • RISK COMMUNICATION
  • UNIVERSAL DIMENSIONS
  • HAZARD MITIGATION
  • PUBLIC-RELATIONS
  • INFORMATION
  • TRUST
  • MANAGEMENT
  • COMPETENCE
  • WARMTH
  • MODEL

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