The influence of accountability for the crisis and type of crisis communication on people's behavior, feelings and relationship with the government

Marije H. Bakker*, Marco van Bommel, Jose H. Kerstholt, Ellen Glebes

*Corresponding author for this work

    Research output: Contribution to journalArticleAcademicpeer-review

    12 Citations (Web of Science)
    Original languageEnglish
    Pages (from-to)277-286
    Number of pages10
    JournalPublic Relations Review
    Volume44
    Issue number2
    DOIs
    Publication statusPublished - Jun 2018

    Keywords

    • Crisis communication
    • Empathic information
    • Accountability
    • Collective efficacy
    • Self-reliant behavior
    • RISK COMMUNICATION
    • UNIVERSAL DIMENSIONS
    • HAZARD MITIGATION
    • PUBLIC-RELATIONS
    • INFORMATION
    • TRUST
    • MANAGEMENT
    • COMPETENCE
    • WARMTH
    • MODEL
    • PERCEPTION
    • IMPACT

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