@article{f008d9c981174d84aeaa86772f953aaa,
title = "The influence of using collapsed sub-processes and groups on the understandability of business process models",
keywords = "Business process model, Understandability, Comprehension, Modularity, Vertical modularization, Presentation medium, Business process modeling competency, BPMN, Sub-process, Group, QUALITY, USER ACCEPTANCE, EXPRESSIVENESS, COMPLEXITY, HIERARCHY",
author = "Oktay T{\"u}retken and Ahmet Dikici and Irene Vanderfeesten and Tessa Rompen and Onur Demirors",
year = "2020",
month = apr,
doi = "10.1007/s12599-019-00577-4",
language = "English",
volume = "62",
pages = "121--141",
journal = "Business & Information Systems Engineering",
issn = "1867-0202",
publisher = "Springer Gabler",
number = "2",
}