Abstract
To deal with increased competition and technological change, organizations need to strive for a continuous improvement of their business processes. To realize this, simulation models offer a suitable approach to test different process alternatives. In particular, discrete-event simulation employs stochastic models to support operational decision-making inside the organization. However, this operational focus might cause suboptimization with respect to higher-level organizational goals. Therefore, an integrative view on the business architecture might align strategic, organizational and process perspectives. This has resulted in the expansion of the Process-Goal Alignment modeling technique with a simulation mechanism. This paper augments the previous research efforts by
including simulation results expressed by confidence intervals, such that the
results of process simulations can be accurately integrated with the overall business performance. The design of the business architecture simulation technique is guided by the Design Science Research methodology. This paper communicates about both the design and the demonstration of the simulation technique, while the evaluation of this artifact is subject to future research.
including simulation results expressed by confidence intervals, such that the
results of process simulations can be accurately integrated with the overall business performance. The design of the business architecture simulation technique is guided by the Design Science Research methodology. This paper communicates about both the design and the demonstration of the simulation technique, while the evaluation of this artifact is subject to future research.
Original language | English |
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Title of host publication | Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2022 |
Editors | Adriano Augusto, Asif Gill, Dominik Bork, Selmin Nurcan, Iris Reinhartz-Berger, Rainer Schmidt |
Publisher | Springer Nature Switzerland AG |
Pages | 188–202 |
Volume | 450 |
Edition | 1 |
ISBN (Electronic) | 978-3-031-07475-2 |
ISBN (Print) | 978-3-031-07474-5 |
DOIs | |
Publication status | Published - 29 May 2022 |
Event | 23rd International Conference on Business Process Modeling, Development and Support and the 27th International Conference on Exploring Modeling Methods for Systems Analysis and Development - Leuven, Belgium Duration: 6 Jun 2022 → 7 Jun 2022 |
Publication series
Series | Lecture Notes in Business Information Processing |
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Volume | 450 |
ISSN | 1865-1348 |
Conference
Conference | 23rd International Conference on Business Process Modeling, Development and Support and the 27th International Conference on Exploring Modeling Methods for Systems Analysis and Development |
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Abbreviated title | BPMDS 2022 + EMMSAD 2022 |
Country/Territory | Belgium |
City | Leuven |
Period | 6/06/22 → 7/06/22 |
Keywords
- Business architecture
- Design science research
- Discrete-event simulation