Fingerprint
Dive into the research topics of 'The Social Dimension of Service Interactions: Observer Reactions to Customer Incivility'. Together they form a unique fingerprint.- Sort by
- Weight
- Alphabetically
The Social Dimension of Service Interactions: Observer Reactions to Customer Incivility
A.P. Henkel, Johannes Boegershausen, Anat Rafaeli, Jos Lemmink
Research output: Contribution to journal › Article › Academic › peer-review
44
Citations
(Web of Science)