Abstract
The use of mobile devices in knowledge-intensive organizations while effective and cost-efficient also pose
a challenging management problem. Often employees whether deliberately or inadvertently are the cause
of knowledge leakage in organizations and the use of mobile devices further exacerbates it. This problem is
the result of overly focusing on technical controls while neglecting human factors. Knowledge leakage is a multi-dimensional problem, and in this paper, we highlight the different dimensions that constitute it. In this study, our contributions are threefold. First, we study knowledge leakage risk (KLR) within the context of
mobile devices in knowledge-intensive organizations in Australia. Second, we present a conceptual framework to explain and categorize the mitigation strategies to combat KLR through the use of mobile devices grounded in the literature. And third, we apply the framework to the findings from interviews with security and knowledge managers.
a challenging management problem. Often employees whether deliberately or inadvertently are the cause
of knowledge leakage in organizations and the use of mobile devices further exacerbates it. This problem is
the result of overly focusing on technical controls while neglecting human factors. Knowledge leakage is a multi-dimensional problem, and in this paper, we highlight the different dimensions that constitute it. In this study, our contributions are threefold. First, we study knowledge leakage risk (KLR) within the context of
mobile devices in knowledge-intensive organizations in Australia. Second, we present a conceptual framework to explain and categorize the mitigation strategies to combat KLR through the use of mobile devices grounded in the literature. And third, we apply the framework to the findings from interviews with security and knowledge managers.
| Original language | English |
|---|---|
| Title of host publication | European Conference on Information Systems: Beyond Digitization |
| Subtitle of host publication | Facets of Socio-Technical Change ECIS 2018 Proceedings |
| Place of Publication | UK |
| Publisher | Association for Information Systems |
| Number of pages | 21 |
| ISBN (Print) | 9781861376671 |
| Publication status | Published - 23 Jun 2018 |
| Event | The 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change - ecis2018.eu, Portsmouth, United Kingdom Duration: 23 Jun 2018 → 28 Jun 2018 Conference number: 26 |
Conference
| Conference | The 26th European Conference on Information Systems |
|---|---|
| Abbreviated title | ECIS |
| Country/Territory | United Kingdom |
| City | Portsmouth |
| Period | 23/06/18 → 28/06/18 |
Keywords
- knowledge leakage, knowledge risk, knowledge-intensive, mobile device