Original language | English |
---|---|
Number of pages | 16 |
Journal | Journal of Consumer Research |
DOIs | |
Publication status | E-pub ahead of print - 3 Apr 2023 |
Keywords
- Artificial intelligence
- Chatbots
- Robots
- Service automation
- Service bots
- Service evaluation
Noah Castelo, Johannes Boegershausen*, Christian Hildebrand, Alexander P. Henkel
Research output: Contribution to journal › Article › Academic › peer-review
Original language | English |
---|---|
Number of pages | 16 |
Journal | Journal of Consumer Research |
DOIs | |
Publication status | E-pub ahead of print - 3 Apr 2023 |