Understanding Technology-use Through the Lens of Technology-in-Practice

Noreen Izza Arshad; R. Bosua; Simon K. Milton

Understanding Technology-use Through the Lens of Technology-in-Practice

Noreen Izza Arshad, R. Bosua, Simon K. Milton

Research output: Chapter in Book/Report/Conference proceeding › Conference Article in proceeding › Academic › peer-review

Abstract

The distinction between technology properties (artifact) and technology-in-practice is important because technology per se does not show performance, only the use of technology could. By examining technology-use, organizations could understand what actually happens during the use and how users interacts using technologies in their daily work activities instead of the mere presence of technology. This study aims to understand why different organizations experiences unique consequences from their investment in the same type of technology. This research work has conducted two in-depth case studies in organizations (ie IP and RP). This paper provides stories of each case using the concept from practice lens theory. Concepts from practice lens theory of Orlikowski (2000) are used as a lens through which data are interpreted and explained. Findings from this work illustrated different ways organizations …

Original language	English
Title of host publication	PACIS 2018 Proceedings
Subtitle of host publication	Opportunities and Challenges for the Digitized Society: Are We Ready?
Editors	Motonari Tanabu, Dai Senoo
Place of Publication	Yokohama, Japan
Publisher	AIS Electronic Library
Chapter	314
Number of pages	15
ISBN (Electronic)	9784902590838
Publication status	Published - 26 Jun 2018
Event	Pacific Asia Conference on Information Systems - Yokohama, Japan Duration: 26 Jun 2018 → 26 Jun 2018 https://aisel.aisnet.org/pacis2018/

Conference

Conference	Pacific Asia Conference on Information Systems
Abbreviated title	PACIS 2018
Country/Territory	Japan
City	Yokohama
Period	26/06/18 → 26/06/18
Internet address	https://aisel.aisnet.org/pacis2018/

Keywords

Technology-use
case studies
practice lens theory

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title = "Understanding Technology-use Through the Lens of Technology-in-Practice",

abstract = "The distinction between technology properties (artifact) and technology-in-practice is important because technology per se does not show performance, only the use of technology could. By examining technology-use, organizations could understand what actually happens during the use and how users interacts using technologies in their daily work activities instead of the mere presence of technology. This study aims to understand why different organizations experiences unique consequences from their investment in the same type of technology. This research work has conducted two in-depth case studies in organizations (ie IP and RP). This paper provides stories of each case using the concept from practice lens theory. Concepts from practice lens theory of Orlikowski (2000) are used as a lens through which data are interpreted and explained. Findings from this work illustrated different ways organizations …",

keywords = "Technology-use, case studies, practice lens theory",

author = "Arshad, {Noreen Izza} and R. Bosua and Milton, {Simon K.}",

year = "2018",

month = jun,

day = "26",

language = "English",

editor = "Tanabu, {Motonari } and Senoo, {Dai }",

booktitle = "PACIS 2018 Proceedings",

publisher = "AIS Electronic Library",

note = "Pacific Asia Conference on Information Systems, PACIS 2018 ; Conference date: 26-06-2018 Through 26-06-2018",

url = "https://aisel.aisnet.org/pacis2018/",

}

Arshad, NI, Bosua, R & Milton, SK 2018, Understanding Technology-use Through the Lens of Technology-in-Practice. in M Tanabu & D Senoo (eds), PACIS 2018 Proceedings: Opportunities and Challenges for the Digitized Society: Are We Ready?. AIS Electronic Library, Yokohama, Japan, Pacific Asia Conference on Information Systems, Yokohama, Japan, 26/06/18. <https://aisel.aisnet.org/pacis2018/314>

Understanding Technology-use Through the Lens of Technology-in-Practice. / Arshad, Noreen Izza; Bosua, R.; Milton, Simon K.
PACIS 2018 Proceedings: Opportunities and Challenges for the Digitized Society: Are We Ready?. ed. / Motonari Tanabu; Dai Senoo. Yokohama, Japan: AIS Electronic Library, 2018.

Research output: Chapter in Book/Report/Conference proceeding › Conference Article in proceeding › Academic › peer-review

TY - GEN

T1 - Understanding Technology-use Through the Lens of Technology-in-Practice

AU - Arshad, Noreen Izza

AU - Bosua, R.

AU - Milton, Simon K.

PY - 2018/6/26

Y1 - 2018/6/26

N2 - The distinction between technology properties (artifact) and technology-in-practice is important because technology per se does not show performance, only the use of technology could. By examining technology-use, organizations could understand what actually happens during the use and how users interacts using technologies in their daily work activities instead of the mere presence of technology. This study aims to understand why different organizations experiences unique consequences from their investment in the same type of technology. This research work has conducted two in-depth case studies in organizations (ie IP and RP). This paper provides stories of each case using the concept from practice lens theory. Concepts from practice lens theory of Orlikowski (2000) are used as a lens through which data are interpreted and explained. Findings from this work illustrated different ways organizations …

AB - The distinction between technology properties (artifact) and technology-in-practice is important because technology per se does not show performance, only the use of technology could. By examining technology-use, organizations could understand what actually happens during the use and how users interacts using technologies in their daily work activities instead of the mere presence of technology. This study aims to understand why different organizations experiences unique consequences from their investment in the same type of technology. This research work has conducted two in-depth case studies in organizations (ie IP and RP). This paper provides stories of each case using the concept from practice lens theory. Concepts from practice lens theory of Orlikowski (2000) are used as a lens through which data are interpreted and explained. Findings from this work illustrated different ways organizations …

KW - Technology-use

KW - case studies

KW - practice lens theory

M3 - Conference Article in proceeding

BT - PACIS 2018 Proceedings

A2 - Tanabu, Motonari

A2 - Senoo, Dai

PB - AIS Electronic Library

CY - Yokohama, Japan

T2 - Pacific Asia Conference on Information Systems

Y2 - 26 June 2018 through 26 June 2018

ER -

Understanding Technology-use Through the Lens of Technology-in-Practice

Abstract

Conference

Keywords

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