Understanding value creation in closed loop supply chains - Past findings and future directions

Maren Schenkel*, Marjolein C. J. Caniels, Harold Krikke, Erwin van der Laan

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

The topic of value creation through the recovery of returned products in closed loop supply chains is scattered across various bodies of literature. We undertake a systematic literature review of 144 articles in relevant green, reverse and closed loop supply chain literature to synchronize existing knowledge on value creation. Value manifestations of four types of value, namely economic, environmental, information and customer value, are identified. Value adding concepts from the forward- and reverse supply chain may leverage the process of value creation. They are classified into six subclasses, namely partnerships and collaboration, product design characteristics, service concepts, IT solutions, supply chain processes and organizational characteristics. We present a conceptual framework on a strategic level. In this way companies can create competitive advantages by closing the loop. The results of the literature analysis suggest avenues for future research on the operational and strategic level. (C) 2015 The Society of Manufacturing Engineers. Published by Elsevier Ltd. All rights reserved.
Original languageEnglish
Pages (from-to)729-745
Number of pages17
JournalJournal of Manufacturing Systems
Volume37
DOIs
Publication statusPublished - Oct 2015

Keywords

  • Value creation
  • Closed loop supply chain
  • Reverse supply chain
  • Literature review
  • Product recovery
  • Competitive advantage
  • REVERSE LOGISTICS SYSTEMS
  • PRODUCT RECOVERY
  • ENVIRONMENTAL SUSTAINABILITY
  • COMPETITIVE ADVANTAGE
  • MANAGEMENT-PRACTICES
  • RETURNS
  • DESIGN
  • INFORMATION
  • PERFORMANCE
  • COMPANIES

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