Using AI to predict service agent stress from emotion patterns in service interactions

Stefano Bromuri*, Alexander P Henkel, Deniz Iren, Visara Urovi

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Fingerprint Dive into the research topics of 'Using AI to predict service agent stress from emotion patterns in service interactions'. Together they form a unique fingerprint.

Business & Economics

Earth & Environmental Sciences