Waiting in multi-stage services: an exploration across service industries

D. Von Bergh, P.W.T. Ghijsen, C. Gelderman, R.S.J. Tuninga

Research output: Contribution to journal › Special issue › Academic › peer-review

Original language	English
Pages (from-to)	187-207
Number of pages	21
Journal	International Journal of Business and Globalisation
Volume	14
Issue number	2
DOIs	https://doi.org/10.1504/IJBG.2015.067435
Publication status	Published - 11 Feb 2015
Event	Third International PhD Conference of the Open University of the Netherlands - Open University, Heerlen, Netherlands Duration: 1 Nov 2013 → 1 Nov 2013

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title = "Waiting in multi-stage services: an exploration across service industries",

author = "{Von Bergh}, D. and P.W.T. Ghijsen and C. Gelderman and R.S.J. Tuninga",

year = "2015",

month = feb,

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doi = "10.1504/IJBG.2015.067435",

language = "English",

volume = "14",

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journal = "International Journal of Business and Globalisation",

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note = "Third International PhD Conference of the Open University of the Netherlands ; Conference date: 01-11-2013 Through 01-11-2013",

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T1 - Waiting in multi-stage services: an exploration across service industries

AU - Von Bergh, D.

AU - Ghijsen, P.W.T.

AU - Gelderman, C.

AU - Tuninga, R.S.J.

PY - 2015/2/11

Y1 - 2015/2/11

U2 - 10.1504/IJBG.2015.067435

DO - 10.1504/IJBG.2015.067435

M3 - Special issue

SN - 1753-3627

VL - 14

SP - 187

EP - 207

JO - International Journal of Business and Globalisation

JF - International Journal of Business and Globalisation

IS - 2

T2 - Third International PhD Conference of the Open University of the Netherlands

Y2 - 1 November 2013 through 1 November 2013

ER -