Waiting in multi-stage services: an exploration across service industries

D. Von Bergh, P.W.T. Ghijsen, C. Gelderman, R.S.J. Tuninga

Research output: Contribution to journalSpecial issueAcademicpeer-review

Original languageEnglish
Pages (from-to)187-207
Number of pages21
JournalInternational Journal of Business and Globalisation
Issue number2
Publication statusPublished - 11 Feb 2015
EventThird International PhD Conference of the Open University of the Netherlands - Open University, Heerlen, Netherlands
Duration: 1 Nov 20131 Nov 2013

Cite this