Waiting time satisfaction in multi-stage services: An exploration across and within industries

Dennis Gottfried von Bergh

Research output: ThesisDoctoral ThesisExternal prepared (IDEP)

Original languageEnglish
QualificationPhD
Awarding Institution
Supervisors/Advisors
  • Tuninga, Ron, Supervisor
  • Ghijsen, P.W.Th., Co-supervisor
Award date8 Dec 2015
Publisher
Publication statusPublished - 8 Dec 2015

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