Waiting time satisfaction in multi-stage services: An exploration across and within industries

Dennis Gottfried von Bergh

    Research output: Thesis › Doctoral Thesis › Thesis 2: defended at OU & OU (co)supervisor, external graduate

    Original languageEnglish
    QualificationPhD
    Awarding Institution
    Supervisors/Advisors
    • Tuninga, Ron, Supervisor
    • Ghijsen, P.W.Th., Co-supervisor
    Award date8 Dec 2015
    Publisher
    Publication statusPublished - 8 Dec 2015

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