| Original language | English |
|---|---|
| Pages (from-to) | 591-608 |
| Journal | Managing Service Quality |
| Volume | 15 |
| Issue number | 6 |
| DOIs | |
| Publication status | Published - 2005 |
Keywords
- s Small to medium-sized enterprises
- Services
- Services marketing
- innovation
- United Kingdom
M.C.J. Caniels, Henny A. Romijn
Research output: Contribution to journal › Article › Academic › peer-review
| Original language | English |
|---|---|
| Pages (from-to) | 591-608 |
| Journal | Managing Service Quality |
| Volume | 15 |
| Issue number | 6 |
| DOIs | |
| Publication status | Published - 2005 |