Business Value Creation through Enterprise Architecture Artifacts in Cross-Organizational Business Ecosystems: A Case Study in a Government Organization

  • C. Deets

Student thesis: Master's Thesis


This article investigates how Enterprise Architecture (EA) artifacts contribute to value creation in a cross-organizational business ecosystem within a government organization. The research utilizes a qualitative, inductive, and exploratory research approach, combining interviews with EA experts and a systematic literature review. The themes identified include EA Management (EAM) in the government organization, hierarchical organization of EA, types of EA artifacts, communication and collaboration in cross-organizational settings, and supplier guidelines. The key findings reveal that EA artifacts alone do not directly create business value. This article recommends measuring and tracking value achieved, improving communication with non-architects, considering various types of artifacts, addressing stringent requirements, and promoting sharing of EA artifacts to enhance future-proofing and understanding of EA in the business ecosystem
Date of Award13 Jul 2023
Original languageEnglish
SupervisorM. (Maurice) Pattij (Supervisor) & Rogier van de Wetering (Examiner)


  • Enterprise architecture
  • EA Management
  • EA artifacts
  • Business value
  • Cross-organizational
  • Business ecosystem
  • Government organizations

Master's Degree

  • Master Business Process management & IT (BPMIT)

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