This study examines which Enterprise Architecture (EA) artifacts facilitate the strategic planning process for digital transformation. Furthermore, this research shows how EA correlates with strategic activities. This case study was conducted at the headquarters of a financial institution, because strategic decisions are made at this level and these decisions have interfaces with EA artifacts, strategic planning and digital transformation. Relevant data were collected using semi-structured interviews and desk research. The EA artifacts represented the theoretical framework and were compared to the EA artifacts in professional practice. Most theoretically expected EA artifacts were found within this organization. It was expected to find these EA artifacts during the strategy formulation phase. However, instead of being used during the strategy formulation phase, the collected EA artifacts were primarily used during the strategy implementation phase. In addition, in this case the importance of digitization was highlighted, because of the fact that this organization operates in an ever-changing environment taking into account trends, market developments and changing customer expectations. Finally, there is a clear and harmonious collaboration between Business, IT and Architecture. This study provides an empirical view in favor of the EA discipline regarding the EA artifacts and how EA is connected to the strategic planning process.
- Enterprise architecture
- Enterprise architecture artifacts
- strategic planning process,
- digital transformation