Abstract
| Date of Award | 7 Oct 2020 |
|---|---|
| Original language | English |
| Supervisor | Rob Kusters (Examiner) & Jos J. M. Trienekens (Co-assessor) |
How do I bind my customers? - Research to completeness and applicability of the SERVQUAL model within a software development project in a b2b environment
Student thesis: Master's Thesis