How do I bind my customers? - Research to completeness and applicability of the SERVQUAL model within a software development project in a b2b environment

  • T (Tycho) Dekker

Student thesis: Master's Thesis

Abstract

Date of Award7 Oct 2020
Original languageEnglish
SupervisorRob Kusters (Examiner) & Jos J. M. Trienekens (Co-assessor)

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