Interoperability barriers for interorganizational data exchange: A case study in the military sector

  • F Winkler

Student thesis: Master's Thesis


Interorganizational data exchange remains a challenge due to different interoperability barriers. Legal, organizational, semantic and syntactic, and technical interoperability standards vary between organizations. It is essential to have a proper insight and understanding of these barriers to be able to collaborate and exchange data between organizations in an effective way.
This case study attempts to provide a better understanding of the barriers which are impeding interorganizational data exchange. During the research the authors designed a theoretical framework which consists of four aspects and fourteen sub-aspects of interoperability barriers related to interorganizational data exchange.
The framework has been empirically tested by executing thirteen semi-structured interviews within the Ministry of Defence and two collaboration partners. This resulted in the validation of all fourteen sub-aspects.
The results show that this framework can provide organizations working with and within the military sector a better understanding of the barriers which are impeding data exchange. This on the other hand can contribute to deciding subjectively better which benefits interorganizational interoperability.
Date of Award8 Feb 2023
Original languageEnglish
SupervisorSamaneh Bagheri (Examiner) & Rob Kusters (Co-assessor)


  • Interoperability
  • framework.
  • interorganizational
  • military sector
  • data exchange

Master's Degree

  • Master Business Process management & IT (BPMIT)

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