IT-PPM Essentials: Processes, Roles, Responsibilities & Authorities

  • J I Hussain

Student thesis: Master's Thesis


Innovation is vital for the survival of organisations nowadays. Increasing number of innovations are IT enabled. Our main research objective: to provide organisations insight into effectively prioritising, selecting, balancing projects within an IT project portfolio, and ensuring delivery of projects, by means of a reference model based on scientific literature, and empirically validated by experts in a case organisation. The literature review was conducted in two groups, the combined findings would form our literature reference model. Due to time constraints, our model was inspired on Vogels
(2018). Our main case study objective: to validate our reference model by consulting IT-PPM practitioners. Because the quality of our local reference model was unclear, additional verification took place during semi-structured interviews. 7 core differences were found (literature vs local), discussed & explained by 5 local IT-PPM practitioners. Our literature model proved to be relevant. The differences were explained by categories: Organisation characteristics, IT-PPM maturity, and best practices. The IT-PPM practitioners preferred local practices for creating support, and individual ownership. The literature model was preferred due to IT-PPM maturity or the need for centralisation/decentralisation. Recommendation: For increased effectiveness, the interviewees should discuss the diffuse answers given, and reach consensus before Initiating change.
Date of Award25 Jan 2023
Original languageEnglish
SupervisorRuud Wissenburg (Supervisor) & Rob Kusters (Examiner)


  • IT Project Portfolio ManagementI
  • IT-Project Portfolio Management authorities
  • IT-Project Portfolio Management responsibilities
  • IT-Project Portfolio Management audit
  • T-Project Portfolio Management roles

Master's Degree

  • Master Business Process management & IT (BPMIT)

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