Ontwerp en validatie van een model dat IT-resources in kaart brengt en ondersteunt bij het maken van (out)sourcebeslissingen

Abstract

More and more organizations accept that the way they function and compete depends to a large degree on their IT resources. IT resources include the available data, technology, people and processes within an organization to perform business processes. Both assets and capabilities together define the set of resources available to a firm. Assets are defined as anything (in)tangible
an organization can use in its processes to create, produce and/or offer goods or services to a market. Capabilities are explained as repeatable patterns of actions in the use of assets.
In this research the focus is on the perspective of sourcing. A structured overview of IT resources can support organizations in sourcing decisions. A proper framework or model can support to get an overview of those resources and relations between them. In the current literature there’s no framework available which contains an overview of IT resources or explains how to get it.
Considering the lack of a framework in the current literature, the aim of this paper is to present a designed and validated model which gives an overview of IT resources and might therefore support in making sourcing decisions. Finally, the limitations, conclusions and future research recommendations are presented.

Date of Award	6 Jan 2020
Original language	Dutch
Supervisor	Rob Kusters (Examiner) & Ella Roubtsova (Co-assessor)