Companies face one of the biggest challenges since the 1st industrial revolution. The effects of digital transformations are changing markets, consumer behavior and enforcing new disruptive digital technologies in a fast pace. To cope with these disruptive changes, Enterprise Architecture (EA) is used as a strategy to build dynamic capabilities, using EA artifacts for the strategic planning process. However, little is known about the value of EA driven dynamic capabilities for digital transformations. To address this gap this research explores in detail how organizations can leverage EA-driven dynamic capabilities for digital transformations. Based on an in-depth single case study, I studied the impact of EA artifacts for the strategic planning process of digital transformations. The results show that the use of EA artifacts in the strategic planning process, result in digital transformation benefits, such as customer engagement, business and IT alignment, agility and innovative capabilities. These findings contribute to the EA and dynamic capabilities literature by clarifying various aspects of the relationship between the use of EA driven dynamic capabilities and digital transformation.
- Digital Transformation
- EA Driven Dynamic Capabilities
- Enterprise Architecture
- Enterprise Architecture Artifacts
- Master Business Process management & IT (BPMIT)