The impact of dynamic enterprise architecture capabilities and digital capabilities on organizational performance

Abstract

Technological progress seems to become an everyday thing. Technological developments proceed in an exponential fashion since the dawn of the information age by invention, innovation and improvement of technology. The rapid increase in calculation and processing power of computers created endless digitalization possibilities. Somewhere within this fast expansion of technology, structure is required to take advantage of these new technologies by aligning organizational resources with strategical objectives. Organizations that mastered the ability to adapt to these changes have exceeded and sometimes crushed their competition. This study aimed to support organizations in their search of this competitive advantage. The results show that dynamic enterprise architecture capabilities as an antecedent of digital capabilities can assist in steering organizations to make this alignment possible. This study finds that organizational performance is positively influenced by dynamic enterprise architecture capabilities. This effect was fully mediated by digital capabilities. Technological turbulence did not seem to have a moderating effect on the relationship between digital capabilities and organizational performance. This study advances our understanding on how organizations can utilize these capabilities to get a step closer or maintain greatness, outperforming the competition over a sustained period of time.

Date of Award	31 Jan 2021
Original language	English
Supervisor	Rogier van de Wetering (Examiner) & Ella Roubtsova (Co-assessor)