The influence of technostress on learning and Psychological Safety

  • M.A. (Marco) Dumont

Student thesis: Master's Thesis


Organisational ICT use may also have detrimental effects such as increased stress levels of employees. This research adopted a data analysis method (Path Least Squared Structural Equation Model (PLS-SEM)) based on the steps described by Hair et al. (2016): specify the structural model, specify the measurement model, and examine the data by means of determining statistical significance. When using PLS-SEM the research’ data analysis accounts for and maximises the amount of variance not explained by other variables.

The key contribution of this research is the influence of technostressors on psychological safety and learning by means of PLS-SEM analysis. A model was constructed based on the findings in the literature. The reason knowing the influence is enabling and enhancing learning. In regard that some of the hypothesis do not adhere to results described in the literature this research rejected the hypothesis. There was no measurable influence of technostress on psychological safety and learning.
Date of Award11 Jan 2020
Original languageEnglish
SupervisorLars Rieser (Examiner) & Remko Helms (Co-assessor)


  • Technostress
  • Psychological Safety
  • and Learning

Master's Degree

  • Master Business Process management & IT (BPMIT)

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