The role of EA artifacts in the EA benefit realization process in a value network

Abstract

The research discusses the challenges and complexities of utilizing Enterprise Architecture (EA) artifacts in a value network. The practical role and use of EA artifacts are rarely clear, EA should achieve benefits in the form of the EA benefit realization model and EA in a value network is under researched. For this research, the benefit realization model of Niemi and Pekkola (2016) is used as a basis. A case study has been conducted to gather information on relevant EA artifacts in a value network and their role and use in the EA benefit realization process. It highlights the difficulties in aligning resources, the unclear role and value of EA artifacts, and the need for standardized EA artifacts. Collaboration within a value network is crucial, but obstacles such as language, legalization and cultural differences exist. The research also emphasizes the multi-phased nature of the benefit realization process of EA and identifies areas for improvement, including EA product quality, EA service quality, EA results use and EA process quality. Overall, enhancing collaboration, information management, and the effective use of EA artifacts are key to overcoming challenges and achieving organizational success in the value network.

Date of Award	13 Jul 2023
Original language	English
Supervisor	M. (Maurice) Pattij (Supervisor) & Rogier van de Wetering (Examiner)