Using Stakeholder Analysis to Improve Alignment Motivation

  • J.A. Heijkoop

Student thesis: Master's Thesis


This prescriptive study combines theory on co-evolutionary business IT-alignment and stakeholder management. Building upon the co-evolutionary information systems alignment (COISA)-model of Walraven et al. (2022) and its facilitator category alignment motivation, this study develops a stakeholder analysis model which classifies stakeholders based on the sources of their motivation to conduct co-evolutionary interactions during an IT project. The model was developed using the design science research process of Pfeffers et al. (2006) and evaluated by conducting a literal replication case study of four IT projects. The results were analysed using the qualitative pattern matching method of Pearse (2019). Although limited changes are needed, the core of the model holds. This study further builds upon the COISA-model by showing interconnections between stakeholders are often formal and informal interchangeably and are used by IT project managers to improve the alignment motivation of stakeholders. The results also suggest factors exist which indicate whether a stakeholder analysis ought to be done iteratively. The model’s use is limited to IT projects aimed at introducing individual systems. The study falls short of researching appropriate methods for analysis, which is what a follow up action design research (Sein et al., 2011) should focus on.
Date of Award28 Apr 2023
Original languageEnglish
SupervisorPien Walraven (Examiner) & Rogier van de Wetering (Co-assessor)


  • Business IT alignment
  • BITA
  • co-evolutionary alignment
  • co-evolutionary information systems alignment
  • design science
  • stakeholder theory
  • stakeholder analysis

Master's Degree

  • Master Business Process management & IT (BPMIT)

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